Service Delivery Management

Designed for Right 1st Time

Added to any work order to provide cost effective and efficient management to deliver on time, on budget and to your requirements.

Our SDM’s will work proactively with all parties to communicate and remove any blockers.

Utilising the Service Portal our SDM’s have access to all the information required to efficiently prevent common issues that affect job success with minimal effort.

USP’s:

  • Customer first
  • <1 min average response time
  • Single pane of glass
  • Assisted with automation
  • End Customer Management
    Liaise with your customer to confirm date and site requirements
  • Delivery Owner
    Proactively liaise with your customer and internal teams to coordinate delivery
  • Project Management
    Proactively liaise with your team to improve operational efficiency
  • Operational Activities
    Complete RAMS and job completion report